Shantel Irwin
Chief Executive
Shantel has been Chief Executive since February 2015 and her role is to provide day-to-day management and leadership for the Charity. She has worked in membership organisations for over 15 years in both the charity and private sectors. Shantel is keen to grow the membership and help more people with arthritis to actively help themselves.
Noha Al Afifi
Director of Marketing & Communications
Noha joined Arthritis Action in September 2015 and is responsible for raising the profile of the Charity and enhancing public awareness of arthritis. She also supports Arthritis Action’s fundraising, services, education and public affairs activities. Noha has over 15 years’ experience in marketing and communications across various sectors in the UK and abroad.
Heather Baumohl
Director of Member Services & Operations
Heather joined Arthritis Action in February 2015 and is responsible for developing an increase in the Charity’s membership, particularly anyone with arthritis who wishes to participate in our self-management programme and for developing local support groups throughout the UK. Heather is an experienced senior executive whose work has involved both organisational leadership and the more specialist area of volunteer and local group management.
Leah Boylan
Group and Events Officer
Leah joined Arthritis Action in December 2016 and is responsible for developing the programme of events, as well as furthering the work of Arthritis Action to local communities. Leah has a background in events organisation with a focus on providing a positive experience for members and service users to increase their confidence and involvement. Leah is currently enjoying working towards Diploma in Events Management.
Sarah Gudgin
Member Services Manager
Sarah joined Arthritis Action in February 2016 and is responsible for managing the Charity’s membership service, organising and facilitating Group meetings across the UK as well as furthering the work of the Charity. Sarah has a background in recruitment as well as the not-for-profit sector.
Dr Wendy Holden
Medical Advisor
Wendy is a Consultant Rheumatologist at North Hampshire Hospitals NHS Foundation Trust. Her main role with Arthritis Action will be to help to develop the programme in a way that clinicians and doctors can value and support as part of an overall approach to managing arthritis. As well as being a hospital consultant, Wendy has additional training in pain management, acupuncture and osteopathy and won a national award as Healthcare Champion from the National Rheumatoid Arthritis Society in 2011. She has a particular interest in the role of self-management alongside conventional medical care for arthritis.
Despina Koniordou
Communications Officer
Despina joined in March 2016 to help spread the messages of Arthritis Action through web, digital and print communications and oversee the website development. Despina, a Forensic psychology postgraduate, has a background in healthcare, research, academic and science communications, experience working in membership and not-for-profit, and a lot of experience in volunteering for charities.
Martin Lau
Martin was a Senior Dietitian in the NHS prior to joining Arthritis Action. He is interested in eating patterns, nutrients’ interactions and strength training in people with arthritis. Martin’s role is to answer members’ queries regarding diet and arthritis. He also offers nutritional consultations in both Eastbourne and London and gives presentations to community groups. He is a registered dietitian with the Health and Care Professional Council and a member of the British Health Professionals in Rheumatology.
Alison Lloyd
Membership and Office Administrator
Alison joined Arthritis Action in July 2017 and her role is to welcome new Members and provide administrative support to the Membership Team. Alison worked as a freelance proof reader and taught English in private language schools abroad and in London before joining the not-for-profit sector, where she has many years’ experience of administration and working directly with Members and service users.
Debbie Putland
Operations Manager
Debbie works closely with everyone at Head Office to ensure all the processes and procedures work in member’s best interests and operate efficiently. Debbie also takes the organisational lead of the Annual General Meeting and Annual Conference along with the production and delivery of The Arthritis Action News. On the practical level she ensures that the office runs smoothly.
Graham Weir
Company Secretary
Graham is a Chartered Accountant and before joining the charity worked in Corporate Banking for over 20 years. He is responsible for the Charity’s financial administration and reporting and for ensuring that it is compliant with all corporate statutory and regulatory requirements.